How It Works
For Facilities How It Works Features Who Benefits FAQ
For Providers How It Works Provider Benefits Compliance
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Simple, Transparent Pricing

Everyone Wins When
Trips Are Completed.

No subscription fees. No setup fees. NEMA NETWORK earns a small margin on each completed trip — so our incentives are perfectly aligned with yours.

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No subscription fee No setup cost Pay only for completed trips
Pricing

One Model. Two Sides. Fully Aligned.

Facilities pay a clear per-trip rate, invoiced monthly. Providers earn a standard base payout on every trip, paid weekly via direct deposit — plus bonus payout as their performance grade rises.

For Healthcare Facilities

Agreed Rate Per Trip

Your facility pays a rate set during onboarding — based on your volume, transport mix, and market.

$0
setup fee Zero to get started

Your per-trip rate is agreed upfront. One consolidated monthly invoice. Paid via ACH. No surprises.

What's included
Instant trip posting — ambulatory, wheelchair, stretcher
Real-time ride status updates (En Route → Arrived → Completed)
Digital trip records — CMS SDOH discharge documentation
Monthly consolidated ACH invoice — one payment, all trips
Access to the full tiered, credentialed provider network
No exclusive contract — supplement existing vendors
Example A 120-bed SNF averaging 40 trips/month at $112/trip pays roughly $4,480/month — one ACH payment, fully itemized. No setup cost to get started.
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For NEMT Providers

Standard Payout + Performance Bonus

Every provider earns our standard base payout from day one — no setup, no negotiation. Climb our performance tiers and earn bonus payout on top.

+5%
max bonus payout On top of your standard base, at our top tier

Paid via weekly direct deposit. No Net-30 waiting.

What you get
Access to pre-qualified SNF, hospice & home health clients
Weekly payouts via direct deposit — no Net-30
Tier up based on performance — higher tiers earn more & get first access to trips
NEMA NETWORK handles billing, client invoicing, and credentialing docs
Diversified, reliable trip volume across SNF, hospice & home health clients
No subscription fee to join the network
How it works Every completed trip pays your standard base rate automatically — no negotiation, no invoicing. As your performance grade rises, bonus payout is added on top of every trip going forward, deposited weekly with the rest of your earnings.
Apply as a Provider

Facility rates are agreed during onboarding and locked in. Provider payout terms — standard base payout plus any performance bonus — are disclosed upfront, before you ever join the network. Questions? Email us →

Provider Tiers

Earn More. Get More Trips. It's That Simple.

Our 12-tier performance system rewards providers who show up on time, treat patients well, and build a strong track record on the platform. Every tier earns at least our standard base payout — climb the ladder and earn bonus payout on top.

Tier Name How to Reach It Bonus Payout
A+ Elite Priority 4.90–5.00 rating · 45-sec exclusive ride window +5%
A Priority Plus 4.70–4.89 rating · 60-sec exclusive ride window +4.5%
A- Priority 4.50–4.69 rating · 60-sec exclusive ride window +4%
B+ Standard Plus 4.30–4.49 rating · standard access +3.5%
B Standard 4.10–4.29 rating · standard access +3%
B- Entry Default 3.90–4.09 rating · where all providers start +2.5%
C+ Performance Notice 3.70–3.89 rating · improvement plan issued +2%
C Formal Review 3.50–3.69 rating · formal improvement plan +1.5%
C- Restricted 3.30–3.49 rating · 3 rides/week max +1%
D+ Restricted 3.00–3.29 rating · 2 rides/week max +0.5%
D Restricted 2.70–2.99 rating · 1 ride/week max Standard
F Suspended Below 2.70 rating · termination review —
Tier placement is recalculated on a rolling 6-month basis using completion rate, on-time arrival, patient ride review scores, and no-show history. Providers who maintain top performance move up over time — and can lose tier status for sustained below-standard performance.
How It Works

Where the Money Goes on Every Trip

How a completed trip moves from facility invoice to provider payout — and where NEMA NETWORK fits in.

Facility

Posts trip & pays agreed per-trip rate at month end

Trip rate paid monthly via ACH

NEMA NETWORK

Dispatches, documents, and invoices the trip — and fronts your weekly payout, win or lose nothing on a trip that doesn't complete

Weekly direct deposit

NEMT Provider

Completes the trip, earns standard base payout — plus bonus payout if your performance grade has earned it

For Facilities — What You Pay

Per-trip rate agreed upfront during onboarding
Rate based on transport type, volume, and market conditions
Single monthly ACH invoice — no separate provider billing
No charge for trips that are not completed
Avg. trip value ~$112 across ambulatory / WC / stretcher mix

For Providers — What You Earn

Standard base payout from your first trip — no negotiation
Earn up to +5% bonus payout as your tier ranking improves
Paid weekly via direct deposit — not Net-30
Top-tier providers get first access to new trips in their area
No billing overhead — NEMA NETWORK invoices the facility for you
Pricing FAQ

Common Pricing Questions

Answers to what facilities and providers most often ask before signing on.

Yes. NEMA NETWORK signs a BAA with every facility customer before onboarding begins. PHI transmitted through the platform is encrypted in transit (TLS) and at rest. Access is role-restricted and fully audit-logged. We are designed for HIPAA-regulated environments.
No. NEMA NETWORK charges no subscription fees for facilities or providers. Facilities pay only for completed trips. Providers earn their standard base payout automatically on every trip, plus bonus payout if their performance grade has earned it — there's nothing separate to negotiate or deduct.
Facilities are not charged for trips that are not completed. If a provider no-shows, the trip is flagged, the provider's tier ranking is impacted, and there is no charge to the facility. Providers are also not paid for incomplete trips.
Rates are agreed individually during onboarding, based on your facility's transport mix (ambulatory, wheelchair, stretcher), expected monthly volume, and geographic market. All rates are disclosed and locked in upfront — there are no surprise adjustments mid-contract.
You receive a single monthly invoice at the end of each billing cycle. The invoice is itemized by trip — showing date, transport type, and rate per ride — totaled into one ACH payment. Invoice history is available in your facility dashboard.
Every provider starts at the B- entry tier, already earning a +2.5% bonus on top of the standard base payout. As you complete trips, earn positive ride reviews, and maintain low cancellation and no-show rates, your grade moves up — increasing your bonus payout (up to +5% at our top tier) and giving you first access to new trip requests in your area. Grades are recalculated on a rolling 6-month basis.
Provider payouts are processed weekly via direct deposit. Each week, all completed trips are bundled into a single payout statement — giving you a clear record of every trip, the rate earned, and the total deposited. No Net-30, no chasing invoices.
No. The per-trip rate for facilities and the standard base payout for providers are both disclosed upfront and don't change without explicit agreement. NEMA NETWORK does not charge setup fees, credentialing fees, documentation fees, or exit fees.
No minimum commitment is required. Facilities are welcome to use NEMA NETWORK for overflow trips only, for specific transport types, or as their primary dispatch channel — whatever works for their census. There is no penalty for lower-volume months.
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